Last updated: October 2025
This privacy policy describes how Zen Digital Solutions collects, uses and protects the personal data of users of its website and digital services.
1. Data Controller
Zen Digital Solutions
15 Quai de la Gare d'Eau, 69009 Lyon, France
📞 09 50 85 90 03
The data controller is Zen Digital Solutions, represented by its founder.
2. Data collected
We only collect the data necessary for the proper functioning of the site and for managing the customer relationship.
Data that may be collected:
- Name, surname, company
- Email address and phone number
- Information provided via our contact or quote forms
- Technical data (IP address, browser type, device, pages viewed, visit duration)
3. Purposes of the processing
The data collected is used for:
- Responding to your contact or quote requests
- Providing and improving our web services
- To inform you of our offers and new products (if you have consented).
- Ensuring the site's security and performance
4. Legal basis for processing
The treatments are based on:
- Your consent (forms, cookies, newsletter)
- The performance of a contract or pre-contractual measures
- Legitimate interest from Zen Digital (continuous improvement, site security)
5. Data Recipients
The data is intended exclusively for Zen Digital Solutions.
They may be transmitted to technical service providers (hosting, email tools, traffic analysis) strictly necessary for the operation of the service.
No data is sold, exchanged or rented to third parties.
6. Data Hosting
Our website and services are hosted in Europe by IONOS and/or Hostinger, guaranteeing a high level of security and GDPR compliance.
7. Shelf life
Your personal data is stored:
- During 3 years from the date of last contact for commercial inquiries
- During the duration of the contract for customers
- Until deletion request for newsletter subscriptions
8. Your rights
In accordance with the GDPR, you have the following rights:
- Right of access to your data
- Right of rectification
- Right to erasure (right to be forgotten)
- Right to limit or object to processing
- Right to data portability
To exercise your rights, contact us via the contact page.
You will receive a response within a maximum of 30 days.
9. Cookies and trackers
During your visit, cookies may be installed on your device for:
- Measure website traffic (Google Analytics, Matomo, etc.)
- Remember your display preferences
- Secure your browsing
You can at any time configure or refuse cookies via our consent banner (managed by Tarteaucitron.js or equivalent tool).
10. Data Security
We implement technical and organizational measures designed to protect your data against loss, unauthorized access, disclosure or alteration.
11. External Links
Our site may contain links to other sites.
Zen Digital is not responsible for the content or privacy policies of these third-party sites.
12. Policy Update
Zen Digital reserves the right to modify this policy at any time to comply with legal or technical developments.
The date of the last update is shown at the top of this page.
13. Contact
For any questions regarding the protection of your data, please contact us via the contact page.